Privacy Policy

Last Updated: 2024-12-17

Welcome to NAVEGaid! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and other information you provide when subscribing to our services.
Shopify Information: Store URL, collaborator access permissions, and other store-related data.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
Payment Information: Processed securely through Stripe; we do not store payment details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services, including Shopify support and consulting.
To process payments and manage subscriptions.
To communicate with you about your requests, updates, or offers.
To improve our website, services, and user experience.
To comply with legal obligations and prevent misuse of our services.

3. Sharing Your Information

We do not sell or rent your information to third parties. We may share your information under the following circumstances:

With third-party service providers (e.g., Stripe) to process payments securely.
To comply with legal requirements or respond to lawful requests.
To protect the rights, property, or safety of NAVEGaid, our clients, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for certain processing activities.
Request a copy of the data we hold about you.
Contact us to address any concerns regarding the use of your information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Your continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@navegaid.com

Website: www.navegaid.com

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and other information you provide when subscribing to our services.

Shopify Information: Store URL, collaborator access permissions, and other store-related data.

Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

Payment Information: Processed securely through Stripe; we do not store payment details on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services, including Shopify support and consulting.

To process payments and manage subscriptions.

To communicate with you about your requests, updates, or offers.

To improve our website, services, and user experience.

To comply with legal obligations and prevent misuse of our services.

3. Sharing Your Information

We do not sell or rent your information to third parties. We may share your information under the following circumstances:

With third-party service providers (e.g., Stripe) to process payments securely.

To comply with legal requirements or respond to lawful requests.

To protect the rights, property, or safety of NAVEGaid, our clients, or others.